Contact us

Chat

A screenshot of a customer support chat interface with a pink background. The top left has a logo in blue. To the top right, there is a profile picture next to a letter 'T' icon. The main message says 'Hi there' with a waving hand emoji followed by the question 'How can we help?'. Below, a prompt says 'Ask a question' with a note that an AI agent and team can assist.

Response times: immediate

Our helpful AI chatbot Nuumi will be able to help any time of the day, or one of our customer service team members will get back to you as well as soon as possible (up to 2 hours - working hours only).

WhatsApp

You can talk to use on WhatsApp, or send us voice notes if you like. Our AI chatbot Nuumi will answer questions immediately, or escalate to our team member (up to 2 hrs response time - working hours only).

Response times: immediate

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Send WhatsApp

Email

An envelope with a red heart on it, with the text 'NUUMAD.co.uk' in the top left corner on a blue gradient background.

Response times:
up to 3 hours
(working hours only)

Email our customer services team who will direct your enquiry between technical or medical trouble shooting, or sales enquiries.

Email us (opens form)

Send us your feedback

If you would like to share your feedback with us we’d love to hear it! We shape our product and offering based on customer input so we’d love to hear your thoughts. Please aim to send your ideas or feedback in a constructive way.

Send us your feedback

Email us